At Ask Astrologer, all our services are digital in nature. We do not ship or deliver any physical products.

Your purchased service — such as an astrology reply, report, or consultation — will be delivered electronically through email or WhatsApp, depending on the chosen service type.

1. Digital Delivery Timeline

• Ask Astrologer Service: Personalized answers are typically delivered within 12 to 24 hours of receiving full payment and complete birth details.
• Consultations: For booked consultations, final confirmation and joining details are shared within 6 hours of booking.
• Delivery timelines may vary slightly based on query volume, availability, or technical factors.

We strive to ensure every order is delivered on time and with care.

2. Delivery Method

All astrology reports, replies, and communications are sent digitally via:

• Email (to the address provided at checkout), or
• WhatsApp (if applicable and requested by the user).

No hard copies or printed reports are shipped.

3. Service Confirmation

Once your order is placed successfully, you will receive:

• An email confirmation of your order, and
• A follow-up email or WhatsApp message once your report or consultation is ready.

If you do not receive confirmation within 2 hours of payment, please contact us at support@askastrologer.online.

4. Incorrect Information

If incorrect contact details (email or phone number) are provided at the time of booking, Ask Astrologer will not be responsible for failed or delayed delivery.

Please verify all details before submitting your request.

5. Changes and Exceptions

Ask Astrologer reserves the right to modify delivery timelines or communication methods based on service requirements or platform updates. Any significant changes will be communicated to users promptly.

Effective Date: 27 October 2025

For delivery-related queries, please contact: support@askastrologer.online