Ask Astrologer is committed to protecting your privacy and ensuring that your personal information remains secure.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our digital platforms, including www.askastrologer.online, any associated subdomains, and our official communication channels (collectively referred to as “Services”).
By using Ask Astrologer, you consent to the practices described in this policy.
1. Data Collection and Usage
Personal Information
When you submit a question, book a consultation, or contact us, we may collect basic personal information such as your name, email address, phone number, and birth details.
This information is used solely to provide personalized astrology services, respond to your queries, and deliver accurate readings.
Usage Information
We may collect non-personal information such as browser type, device information, pages visited, and time spent on our website.
This helps us understand user behavior and improve the overall experience of our Services.
2. Cookies and Tracking
Ask Astrologer may use cookies or unique device identifiers to enhance user experience, remember preferences, and gather anonymous analytics data.
These cookies do not collect personal or sensitive information. You can choose to disable cookies through your browser settings, though some features of the site may not function optimally without them.
3. Location and Analytics Data
We may use analytics tools that track general geographic location, device type, and browsing behavior.
This information is used purely for research and optimization to make our website more user-friendly.
We do not store, sell, or share your location data for any advertising or commercial purposes.
4. Data Sharing and Disclosure
Your personal data, including name, email, phone number, and birth details, is kept strictly confidential.
We do not sell, rent, or share your personal information with advertisers, third parties, or marketing companies.
Your details are only accessed internally by authorized team members or astrologers for the purpose of providing your requested service.
In exceptional cases, Ask Astrologer may disclose information if required by law or government authorities for compliance with legal obligations.
5. Communication and Storage
We may contact you through email, phone, or WhatsApp for service-related communication, including confirmations, clarifications, and replies to your questions.
Your birth details and consultation data are securely stored for reference, follow-up, and record-keeping.
You may request deletion of your stored data by contacting us via email.
6. Security Measures
Ask Astrologer takes reasonable precautions to protect your information from unauthorized access, misuse, or loss.
While we maintain security best practices, no digital system can guarantee absolute protection. You acknowledge that data transmission over the internet carries inherent risks.
7. International Users
If you are accessing Ask Astrologer from outside India, please note that your information may be processed and stored in India.
By using our Services, you consent to this transfer and processing of data according to Indian data protection laws.
8. Business Transitions
In the event of a merger, acquisition, restructuring, or sale of assets, Ask Astrologer may transfer user data as part of the transaction.
Such transfers will maintain the same level of privacy protection as outlined in this policy.
9. Policy Updates
This Privacy Policy was last updated on 27 October 2025.
Ask Astrologer reserves the right to update or revise this policy as necessary. Any changes will be posted on this page, and continued use of our Services will signify your acceptance of the updated terms.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: support@askastrologer.online
